The student lesson center will show you all you need to know about your lessons and packages.
This tab will show all your upcoming lessons. These are the lessons that you have requested and the teacher has accepted. They will be clearly marked as either happening in the future, happening within 24 hours or currently in progress. Only the lessons marked as happening in the future can still be canceled if necessary. This is explained in more detail on the Lesson Cancellation page. If the lesson can not be canceled anymore, but you are unable to attend, please let your teacher know, so they don't sit around waiting for no reason.
This tab will show lessons that were completed and need confirming. You have 2 days to confirm regular lessons and 6 hours to confirm instant lessons. After this time they will be automatically confirmed. While confirming a lesson, you have the option to leave a review and rating for the teacher. This is explained in more detail on the Ratings Reviews page.
If the lesson did not take place, you can click on the button. This is explained in more detail on the
Lesson Missed page. If there were any problems during the lesson you can
contact us. We can however not provide any refunds after a lesson has been confirmed, either by the student or
automatically.
This tab will show all your active packages. Packages are explained in more detail on the Lesson Packages page. The packages on this tab will show you how many lessons you have left and when the package expires. There will also be a button to book a package lesson with the teacher. Make sure you use up your lessons before the package expires.
This tab will show you all your pending lesson, packages and refund requests. Pending lessons and packages can be canceled without any fee.
